Telehealth use in primary healthcare collaborative interprofessional practice: protocol for a scoping review.

INTRODUCTION: Telehealth is a growing topic, with potential to improve access to primary healthcare. However, there is a lack of knowledge regarding how telehealth could facilitate interprofessional collaboration that is recommended to strengthen the comprehensive approach of primary healthcare. The objective is to identify the characteristics and applications of telehealth services related to the interprofessional collaborative practice of primary healthcare professionals. METHODS AND ANALYSIS: This review will cover studies including as target population those health professionals who work in telehealth services; as concept, telehealth in relation to collaborative interprofessional practice; and as context, primary healthcare. A scoping review will be carried out according to the Joanna Briggs Institute methodology. Databases to be searched include MEDLINE, CINAHL, Embase, Eric, Scopus, LILACS and Web of Science. All identified records will be grouped, duplicates will be removed, titles and abstracts will be selected by two independent reviewers, and the full text of selected articles will be evaluated in detail. A data extraction tool developed by the reviewers will be used for data extraction. The results will be presented in data map format in a logical way, in a diagram or in a tabular format, accompanied by a descriptive summary. ETHICS AND DISSEMINATION: No ethical approval is required for this study. A manuscript based on this scoping review will be submitted to a journal and we hope it will contribute to scientific knowledge on the interprofessional field and key research findings will be sent to key events on interprofessional practice and education. SYSTEMATIC REVIEW REGISTRATION: This scoping review was registered in the Open Science Framework (https://doi.org/10.17605/OSF.IO/2BV8D).

Comunicação interprofissional e participação do usuário na Estratégia Saúde da Família / Interprofessional communication and user participation in the Family Health Strategy

Resumo Este estudo trata sobre as competências colaborativas para o fortalecimento do trabalho em equipe e colaboração interprofissional nos serviços de Atenção Primária à Saúde, apoiado no referencial do processo de trabalho em saúde, trabalho interprofissional e competências. Tem o objetivo de compreender as concepções e experiências dos profissionais das equipes da Estratégia Saúde da Família sobre as competências colaborativas centrais: comunicação interprofissional e atenção centrada no paciente. Trata-se de uma pesquisa qualitativa exploratória e interpretativa. Foi utilizado banco de dados secundário, com 34 entrevistas realizadas com profissionais das equipes de três unidades de saúde localizadas em dois municípios. Adotou-se análise de conteúdo temática, com apoio do software WebQDA. Os resultados evidenciam o entendimento dos profissionais sobre as competências colaborativas como complementares, não podendo ser tratadas de forma independente. A comunicação interprofissional é reconhecida como foco no atendimento às necessidades de saúde do usuário, limitada pelas condições de trabalho insatisfatórias. A atenção centrada no paciente aparece de forma frágil, visto que o sentido da participação do usuário prevalece como transferência da responsabilidade pelo seu cuidado para os profissionais e de forma minoritária, como compartilhamento na construção do plano de cuidado.

Abstract This study deals with collaborative competencies to strengthen teamwork and interprofessional collaboration in Primary Health Care services, supported by the framework of the health work process, interprofessional work and competencies. Its objective is to understand the conceptions and experiences of professionals from the Family Health Strategy teams regarding the core collaborative competencies: interprofessional communication and patient-centered care. This is an exploratory and interpretative qualitative study. A secondary database was used, with 34 interviews conducted with professionals from the teams of three health units located in two municipalities. Thematic content analysis was adopted, with support by the WebQDA software. The findings show the professionals' understanding of collaborative competencies as complementary and as impossible to being treated independently. Interprofessional communication is recognized as a focus on meeting the user's health needs, limited by unsatisfactory working conditions. Patient-centered care appears weak, since the sense of user participation prevails as a transfer of responsibility for their care to professionals and in a minority way, as sharing the construction of the care plan.

Relationship between team climate and satisfaction at work in the Family Health Strategy.

OBJECTIVE: To analyze the association between team climate, team characteristics and satisfaction at work in teams of the Estratégia Saúde da Família com Saúde Bucal (Family Health Strategy with Oral Health) (ESF with SB). METHODS: Cross-sectional correlational study with ESF teams with SB in the municipality of São Paulo. Universe of 1,328 teams and random sample of 124 teams with 1,231 professionals. Applied questionnaire with data teams' characterization, team climate scale, and satisfaction at work. Analysis of validity, of climate and satisfaction scores through mean among professionals in each team, cluster analysis, association between variables by Pearson's correlation and Chi-square, and tested linear regression model for the two factors of satisfaction at work. RESULTS: There was a directly proportional association between team climate and satisfaction at work. The better the climate with regard to team goals, the greater the intrinsic satisfaction at work and with the physical environment. The better the climate with regard to team goals and task orientation, the greater the satisfaction with hierarchical relations. The group with best team climate reported higher percentage of teams ranked with better satisfaction at work, and in the group with the worst team climate there was higher percentage of teams with the lowest satisfaction at work. CONCLUSIONS: The study provides consistent although moderate evidence of association between favorable teamwork climate and job satisfaction in ESF with SB. It emphasizes the dimensions of climate, common goals and task orientation, and may serve as subsidy for management and permanent education of teams, aiming at the quality of care to the health needs of users, family and community in APS.

Relationship between team climate and satisfaction at work in the Family Health Strategy / Relações entre clima de equipe e satisfação no trabalho na Estratégia Saúde da Família

ABSTRACT OBJECTIVE To analyze the association between team climate, team characteristics and satisfaction at work in teams of the Estratégia Saúde da Família com Saúde Bucal (Family Health Strategy with Oral Health) (ESF with SB). METHODS Cross-sectional correlational study with ESF teams with SB in the municipality of São Paulo. Universe of 1,328 teams and random sample of 124 teams with 1,231 professionals. Applied questionnaire with data teams' characterization, team climate scale, and satisfaction at work. Analysis of validity, of climate and satisfaction scores through mean among professionals in each team, cluster analysis, association between variables by Pearson's correlation and Chi-square, and tested linear regression model for the two factors of satisfaction at work. RESULTS There was a directly proportional association between team climate and satisfaction at work. The better the climate with regard to team goals, the greater the intrinsic satisfaction at work and with the physical environment. The better the climate with regard to team goals and task orientation, the greater the satisfaction with hierarchical relations. The group with best team climate reported higher percentage of teams ranked with better satisfaction at work, and in the group with the worst team climate there was higher percentage of teams with the lowest satisfaction at work. CONCLUSIONS The study provides consistent although moderate evidence of association between favorable teamwork climate and job satisfaction in ESF with SB. It emphasizes the dimensions of climate, common goals and task orientation, and may serve as subsidy for management and permanent education of teams, aiming at the quality of care to the health needs of users, family and community in APS.

RESUMO OBJETIVO Analisar associação entre clima de equipe, características das equipes e satisfação no trabalho em equipes da Estratégia Saúde da Família com Saúde Bucal (ESF com SB). MÉTODOS Correlacional transversal com equipes da ESF com SB no município de São Paulo. Universo de 1.328 equipes e amostra aleatória de 124 equipes com 1.231 profissionais. Aplicado questionário com dados de caracterização das equipes, escala de clima de equipe e de satisfação no trabalho. Realizada análise de validade, dos escores de clima e satisfação via média dos profissionais de cada equipe, análise de agrupamentos, associação entre variáveis pela correlação de Pearson e Qui-Quadrado e testado modelo de regressão linear para os dois fatores de satisfação no trabalho. RESULTADOS Verificou-se associação diretamente proporcional entre clima de equipe e satisfação no trabalho. Quanto maior clima com relação a objetivos da equipe, maior satisfação intrínseca no trabalho e com ambiente físico, quanto maior clima com relação a objetivos da equipe e orientação para as tarefas, maior satisfação com as relações hierárquicas. Verificou-se no grupo com melhor clima de equipe, maior porcentagem de equipes classificadas com melhor satisfação no trabalho e no grupo de pior clima de equipe, maior porcentagem de equipes com a mais baixa satisfação no trabalho. CONCLUSÕES O estudo traz evidências consistentes, embora moderadas, de associação entre clima favorável ao trabalho em equipe e satisfação no trabalho na ESF com SB, com destaque para as dimensões de clima, objetivos comuns e orientação para a tarefa, constituindo subsídio para a gestão e educação permanente das equipes, visando a qualidade da atenção às necessidades de saúde de usuários, família e comunidade na APS.